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10.13.2026 - Registration Receipts & Donation Receipts

With this release we have introduced the option to generate and print Receipts through Crossbar for Registration Purchases and to email Receipts for Donations

Written by Ryan Donahue

Registration Receipts

With this release the option to print registration details has been added for both Admins and Parents.
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​FOR ADMINS: The option to Print Registration will appear directly under the "Move Registration" button when viewing any player's registration details
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FOR PARENTS: The option to Print Registration will also appear in the top right of the Registration Details screen (This can be found by navigating to Account > Clicking into the Participant Desired > Scrolling down to their Registration History > Clicking into the "View Details" link of the registration that needs to be printed)
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Once the Print Registration option is selected, a PDF receipt will be generated in a new tab that can be saved or printed as needed.
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The Receipt Document will include the registration information, questions answered, upsells selected, Paid and Scheduled Installments associated with the registration, printed date and time, and payment method used. See example receipt below:
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NOTE: Registration Receipts are NOT automatically sent to registrants upon completion of their registration. They will still receive their registration confirmation email, and will be able to print receipts if needed by navigating to the Registration Details in the site.


Donation Receipts

Admins are now able to send receipts to donors who donated through the site. For more on donations or the Finances tab of your dashboard click HERE.

Under the Finances section of the Dashboard, within the "Donations" tab, Admins will now have the ability to send an email receipt to anyone who has submitted a donation payment through the Donations page of the site.
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Next to each Donation line item, there will be an mail icon on the right hand side. Clicking this email icon will send an emailed receipt to the user who submitted the donation. The email will include the Name of your organization, Date of the Donation, Amount donated, and any notes they included when submitting the donation. It will be formatted as shown below:
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Once an email receipt has been sent, a green banner will appear alerting the Admin that the email was sent successfully, and a note will appear on the donation line item displaying the date that the last receipt was emailed.
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NOTE: Donation Receipts will NOT be automatically sent to donors. Admins must navigate to their Dashboard > Finances > Donations tab and manually select the donors that they wish to send an emailed receipt to.

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