# Crossbar Help Center

> Help center for Crossbar

## Latest Features

- [7.14.2026 - Enhanced Player Credit Reporting](https://help.crossbar.org/en/articles/15935048-7-14-2026-enhanced-player-credit-reporting.md)
- [7.7.2026 - Bulk Add Team Staff, Volunteer Event Sorting, and Availability Notes](https://help.crossbar.org/en/articles/15860868-7-7-2026-bulk-add-team-staff-volunteer-event-sorting-and-availability-notes.md)
- [6.8.2026 - Reorder Pricing, Multiple Bank Account Reporting & Bulk Document Download](https://help.crossbar.org/en/articles/15423538-6-8-2026-reorder-pricing-multiple-bank-account-reporting-bulk-document-download.md)
- [5.7.2026 - Primary User Concept](https://help.crossbar.org/en/articles/14896956-5-7-2026-primary-user-concept.md)
- [4.16.2026 - Archive Customers, Arrival Time, Volunteer Filter & Email, and more!](https://help.crossbar.org/en/articles/14658839-4-16-2026-archive-customers-arrival-time-volunteer-filter-email-and-more.md)
- [1.22.2026 - Member Export & Cross-Program Volunteer Hours](https://help.crossbar.org/en/articles/13355226-1-22-2026-member-export-cross-program-volunteer-hours.md)
- [10.29.2025 - Shared Pricing Limits](https://help.crossbar.org/en/articles/12693123-10-29-2025-shared-pricing-limits.md)
- [9.16.2025 - Program & Session Waitlists](https://help.crossbar.org/en/articles/12259940-9-16-2025-program-session-waitlists.md)
- [8.7.2025 - Team Page Content](https://help.crossbar.org/en/articles/11960473-8-7-2025-team-page-content.md)
- [7.30.2025 - Session Packs, Email Drafts & International Address Support](https://help.crossbar.org/en/articles/11887283-7-30-2025-session-packs-email-drafts-international-address-support.md)
- [5.30.2025 - Session Attendance](https://help.crossbar.org/en/articles/11485080-5-30-2025-session-attendance.md)
- [5.16.2025 - Updates to Documents & Registration Enhancements](https://help.crossbar.org/en/articles/11403715-5-16-2025-updates-to-documents-registration-enhancements.md)
- [4.15.2025 - Officials Management & Additions to Self Booking Options](https://help.crossbar.org/en/articles/11048842-4-15-2025-officials-management-additions-to-self-booking-options.md)
- [3.21.2025 - More Home Page Customization](https://help.crossbar.org/en/articles/10870355-3-21-2025-more-home-page-customization.md)
- [3.18.2025 - Pitch Smart](https://help.crossbar.org/en/articles/10856232-3-18-2025-pitch-smart.md)
- [2.20.2025 - Archive Programs & Seasons](https://help.crossbar.org/en/articles/10619538-2-20-2025-archive-programs-seasons.md)
- [12.11.2024 - Attendance Reporting](https://help.crossbar.org/en/articles/10269775-12-11-2024-attendance-reporting.md)
- [12.6.2024 - Update to Admin Panel in Dashboard](https://help.crossbar.org/en/articles/10249253-12-6-2024-update-to-admin-panel-in-dashboard.md)
- [11.18.2024 - Bulk Credits](https://help.crossbar.org/en/articles/10148473-11-18-2024-bulk-credits.md)
- [11.4.2024 - Reminder Emails for Failed Payments](https://help.crossbar.org/en/articles/10057646-11-4-2024-reminder-emails-for-failed-payments.md)
- [9.30.2024 - Admin Control in Your Dashboard](https://help.crossbar.org/en/articles/9939387-9-30-2024-admin-control-in-your-dashboard.md)
- [9.26.2024 - Email Form on Website](https://help.crossbar.org/en/articles/9926388-9-26-2024-email-form-on-website.md)
- [9.23.2024 - Updated Permissions](https://help.crossbar.org/en/articles/9911872-9-23-2024-updated-permissions.md)
- [8.12.2024 - Facility Self-Booking](https://help.crossbar.org/en/articles/9881902-8-12-2024-facility-self-booking.md)
- [6.21.2024 - Hybrid League Registration](https://help.crossbar.org/en/articles/9507235-6-21-2024-hybrid-league-registration.md)
- [6.18.2024 - Player Notes & Player Credit Reporting](https://help.crossbar.org/en/articles/9497246-6-18-2024-player-notes-player-credit-reporting.md)
- [4.29.2024 - Online Form/Document Completion](https://help.crossbar.org/en/articles/9260158-4-29-2024-online-form-document-completion.md)
- [4.3.2024 - Attendance Tracking & Member Export](https://help.crossbar.org/en/articles/9150167-4-3-2024-attendance-tracking-member-export.md)
- [1.4.2024 - New Site Design & Grade-Based Registration](https://help.crossbar.org/en/articles/8775685-1-4-2024-new-site-design-grade-based-registration.md)
- [11.13.2023 - League Team Options](https://help.crossbar.org/en/articles/8612966-11-13-2023-league-team-options.md)
- [10.5.2023 - Updates to Scoring, Reporting & More](https://help.crossbar.org/en/articles/8612964-10-5-2023-updates-to-scoring-reporting-more.md)
- [9.1.2023 - Role Assignments in the Mobile App](https://help.crossbar.org/en/articles/8612961-9-1-2023-role-assignments-in-the-mobile-app.md)
- [8.16.2023 - Single Session Registration & Registration Wizard](https://help.crossbar.org/en/articles/8612956-8-16-2023-single-session-registration-registration-wizard.md)
- [7.13.2023 - Pulling a Report of Coach Info](https://help.crossbar.org/en/articles/8612967-7-13-2023-pulling-a-report-of-coach-info.md)
- [6.8.2023 - Documents & Facility View Updates](https://help.crossbar.org/en/articles/8612955-6-8-2023-documents-facility-view-updates.md)
- [5.8.2023 - Filter Touch & Allocation Report by Facility](https://help.crossbar.org/en/articles/8612951-5-8-2023-filter-touch-allocation-report-by-facility.md)
- [4.26.2023 - Private Pages, Player Credits & More!](https://help.crossbar.org/en/articles/8612949-4-26-2023-private-pages-player-credits-more.md)
- [3.16.2023 - Prevent Duplicate Registrations](https://help.crossbar.org/en/articles/8612945-3-16-2023-prevent-duplicate-registrations.md)
- [2.15.2023 - Membership Requirement for Program Registration](https://help.crossbar.org/en/articles/8612941-2-15-2023-membership-requirement-for-program-registration.md)
- [2.8.2023 - League Scheduling](https://help.crossbar.org/en/articles/8612934-2-8-2023-league-scheduling.md)
- [12.15.2022 - Invoicing](https://help.crossbar.org/en/articles/8612932-12-15-2022-invoicing.md)
- [12.8.2022 - Membership Registration](https://help.crossbar.org/en/articles/8608234-12-8-2022-membership-registration.md)

## User Resources

- [Add an Account to a Participant](https://help.crossbar.org/en/articles/5467825-add-an-account-to-a-participant.md)
- [Setting Up Your Family Calendar](https://help.crossbar.org/en/articles/6564677-setting-up-your-family-calendar.md)
- [How to ensure you receive emails](https://help.crossbar.org/en/articles/5478607-how-to-ensure-you-receive-emails.md): Not receiving emails, can't find email
- [Updating or Removing Your Payment Method](https://help.crossbar.org/en/articles/6560861-updating-or-removing-your-payment-method.md): Instructions for Updating Your Payment Method
- [How do I add other people to my child's registration?](https://help.crossbar.org/en/articles/5506566-how-do-i-add-other-people-to-my-child-s-registration.md): Add spouses, step-parents, or grandparents to my child's account so they can see their schedule and receive team notifications
- [Managing Your Payments](https://help.crossbar.org/en/articles/8612988-managing-your-payments.md)
- [Updating Your Payment Information](https://help.crossbar.org/en/articles/8612992-updating-your-payment-information.md)
- [Setting Up Your Crossbar Account](https://help.crossbar.org/en/articles/8608228-setting-up-your-crossbar-account.md)
- [Removing Your Account](https://help.crossbar.org/en/articles/8709108-removing-your-account.md)
- [Multi-Factor Authentication](https://help.crossbar.org/en/articles/12599734-multi-factor-authentication.md)

## Registrar Resources

- [Utilizing the Offer System](https://help.crossbar.org/en/articles/6066713-utilizing-the-offer-system.md): How do offers work and how are they different than registrations?
- [Moving a Player Registration](https://help.crossbar.org/en/articles/8613009-moving-a-player-registration.md)
- [Setting Up a Membership Registration](https://help.crossbar.org/en/articles/8613034-setting-up-a-membership-registration.md)
- [Creating a Form](https://help.crossbar.org/en/articles/8613082-creating-a-form.md)
- [Choosing the Correct Registration Type](https://help.crossbar.org/en/articles/8613090-choosing-the-correct-registration-type.md)
- [Registration Insurance](https://help.crossbar.org/en/articles/8613099-registration-insurance.md)
- [Creating & Rostering Your Teams](https://help.crossbar.org/en/articles/8613107-creating-rostering-your-teams.md)
- [Creating a Single Session Registration](https://help.crossbar.org/en/articles/8613118-creating-a-single-session-registration.md)
- [Setting Up a Program Registration](https://help.crossbar.org/en/articles/8613134-setting-up-a-program-registration.md)
- [Tournament Management](https://help.crossbar.org/en/articles/8613817-tournament-management.md)
- [Grade-Based Registration](https://help.crossbar.org/en/articles/8774660-grade-based-registration.md): Information about our grade-based registration setup!
- [Player Document Upload & Completion](https://help.crossbar.org/en/articles/9236487-player-document-upload-completion.md)
- [Document Signature & Completion](https://help.crossbar.org/en/articles/9260198-document-signature-completion.md)
- [Registrar Overview](https://help.crossbar.org/en/articles/9860089-registrar-overview.md)
- [Adding Team Staff](https://help.crossbar.org/en/articles/10043120-adding-team-staff.md)
- [Session Waitlist](https://help.crossbar.org/en/articles/12242493-session-waitlist.md)
- [Program Waitlist](https://help.crossbar.org/en/articles/12305847-program-waitlist.md)

## Scheduler Resources

- [Scheduler Overview](https://help.crossbar.org/en/articles/5467875-scheduler-overview.md)
- [Uploading Time Slots](https://help.crossbar.org/en/articles/5467874-uploading-time-slots.md)
- [Adding & Removing Teams](https://help.crossbar.org/en/articles/5467876-adding-removing-teams.md)
- [How to Modify a Time Slot](https://help.crossbar.org/en/articles/5467890-how-to-modify-a-time-slot.md): Instructions for now to modify the details a single time slot on your schedule.
- [Tracking Team Allocation](https://help.crossbar.org/en/articles/5467879-tracking-team-allocation.md): Understanding how we report allocation of time slots to each team within your organization.

## Staff Resources

- [Viewing Emails Sent to Users](https://help.crossbar.org/en/articles/6564624-viewing-emails-sent-to-users.md): Utilize the feature that allows you to review a record of emails sent to specific users on the site.
- [Receiving Emails](https://help.crossbar.org/en/articles/8653102-receiving-emails.md)
- [Emailing Your Teams & Members](https://help.crossbar.org/en/articles/8653104-emailing-your-teams-members.md)
- [Importing Players to Members](https://help.crossbar.org/en/articles/8653116-importing-players-to-members.md)
- [List Permissions](https://help.crossbar.org/en/articles/5478571-list-permissions.md)
- [Enabling Jersey Number Management](https://help.crossbar.org/en/articles/5509588-enabling-jersey-number-management.md): How to get jersey number management enabled for your organization.
- [Staff Overview](https://help.crossbar.org/en/articles/9859855-staff-overview.md)
- [Player Profiles](https://help.crossbar.org/en/articles/9980603-player-profiles.md)
- [Attendance Tracking](https://help.crossbar.org/en/articles/10269779-attendance-tracking.md)

## Mobile Application

- [Need access to the mobile app?](https://help.crossbar.org/en/articles/5467964-need-access-to-the-mobile-app.md)
- [Getting Started on the Mobile App](https://help.crossbar.org/en/articles/6492581-getting-started-on-the-mobile-app.md)
- [Teams missing?](https://help.crossbar.org/en/articles/5467569-teams-missing.md): If you are not seeing your player\(s\) team\(s\) in your account, this article walks through a few options to resolve.
- [Not receiving app notifications?](https://help.crossbar.org/en/articles/5467943-not-receiving-app-notifications.md)
- [Update mobile notification settings](https://help.crossbar.org/en/articles/5677221-update-mobile-notification-settings.md): Change how frequently you receive mobile notifications for event changes

## Finance Resources

- [Understanding Your Finances Tab](https://help.crossbar.org/en/articles/6476279-understanding-your-finances-tab.md): This article walks through the Finances Tab on the Crossbar Dashboard, which is designed to make all your finances a breeze.
- [Invoicing](https://help.crossbar.org/en/articles/8652552-invoicing.md)
- [Player Credits](https://help.crossbar.org/en/articles/8652836-player-credits.md)
- [Issuing a Refund](https://help.crossbar.org/en/articles/8653080-issuing-a-refund.md)
- [Utilizing the Bulk Charge Feature](https://help.crossbar.org/en/articles/8653085-utilizing-the-bulk-charge-feature.md)
- [Bulk Credits](https://help.crossbar.org/en/articles/10148575-bulk-credits.md)

## League Management

- [Registering your teams in a club league](https://help.crossbar.org/en/articles/5482716-registering-your-teams-in-a-club-league.md): How to register your teams in a club sports league website powered by Crossbar.
- [Player Registration League Set Up](https://help.crossbar.org/en/articles/8613824-player-registration-league-set-up.md)
- [Non-League Events](https://help.crossbar.org/en/articles/8613875-non-league-events.md)
- [League Scheduling](https://help.crossbar.org/en/articles/9235336-league-scheduling.md): Get the need-to-know information on how to create a schedule for your league!
- [League Auto-Scheduler](https://help.crossbar.org/en/articles/9345700-league-auto-scheduler.md)
- [Hybrid League Registration](https://help.crossbar.org/en/articles/9505050-hybrid-league-registration.md)
- [Team League Registration](https://help.crossbar.org/en/articles/9916331-team-league-registration.md)
- [Pitch Smart](https://help.crossbar.org/en/articles/10844849-pitch-smart.md)
- [Officials Management](https://help.crossbar.org/en/articles/11010292-officials-management.md)

## Importing League Schedules 

- [Importing league schedules to your team page.](https://help.crossbar.org/en/articles/5516945-importing-league-schedules-to-your-team-page.md): We support importing your game schedule from many league websites. Learn how here.
- [Identifying what product my league uses for their website.](https://help.crossbar.org/en/articles/5516998-identifying-what-product-my-league-uses-for-their-website.md): This helps you identify what product your league uses for the purposes of importing league schedules.
- [Importing from League Athletics powered leagues.](https://help.crossbar.org/en/articles/5517031-importing-from-league-athletics-powered-leagues.md)
- [Importing from GoalLine powered leagues.](https://help.crossbar.org/en/articles/5467913-importing-from-goalline-powered-leagues.md)
- [Importing from Sports Engine powered leagues.](https://help.crossbar.org/en/articles/5467903-importing-from-sports-engine-powered-leagues.md)
- [Importing from Gamesheet Powered Leagues](https://help.crossbar.org/en/articles/8652540-importing-from-gamesheet-powered-leagues.md)
- [Uploading a Valley Hockey League Export to a Team Page](https://help.crossbar.org/en/articles/9823675-uploading-a-valley-hockey-league-export-to-a-team-page.md)
- [Importing from Time to Score Leagues](https://help.crossbar.org/en/articles/12091253-importing-from-time-to-score-leagues.md)

## Facility Managers

- [Facility Management](https://help.crossbar.org/en/articles/9660282-facility-management.md)
- [Self-Booking for Facility Managers](https://help.crossbar.org/en/articles/9730819-self-booking-for-facility-managers.md)

## Coach & Team Staff Resources

- [Registering Your Teams in a Club League](https://help.crossbar.org/en/articles/8646167-registering-your-teams-in-a-club-league.md)
- [Team Staff Tips & Tricks](https://help.crossbar.org/en/articles/8646172-team-staff-tips-tricks.md)
- [Utilizing the Availability Feature](https://help.crossbar.org/en/articles/8612977-utilizing-the-availability-feature.md)
- [Player Stats](https://help.crossbar.org/en/articles/8653191-player-stats.md)
- [Team Schedule Upload](https://help.crossbar.org/en/articles/9357156-team-schedule-upload.md)
- [Adding Team Jersey Numbers](https://help.crossbar.org/en/articles/10305334-adding-team-jersey-numbers.md)
- [Editing Your Team Page](https://help.crossbar.org/en/articles/11960575-editing-your-team-page.md)

## Webmaster Resources

- [Using Our Page Builder](https://help.crossbar.org/en/articles/5635041-using-our-page-builder.md)
- [Adding Teams to Site Navigation](https://help.crossbar.org/en/articles/8653124-adding-teams-to-site-navigation.md)
- [Private Pages](https://help.crossbar.org/en/articles/8653126-private-pages.md)
- [New Site Design](https://help.crossbar.org/en/articles/8774077-new-site-design.md): Learn more about our latest design change!
- [Webmaster Overview](https://help.crossbar.org/en/articles/9911986-webmaster-overview.md)

## Volunteer Management

- [Understanding Volunteer Requirements](https://help.crossbar.org/en/articles/5467924-understanding-volunteer-requirements.md): What does ""Volunteer requirement once per family per season?" mean?
- [Utilizing the Volunteer Feature](https://help.crossbar.org/en/articles/8652288-utilizing-the-volunteer-feature.md)
- [Signing Up Members for Shifts](https://help.crossbar.org/en/articles/8653147-signing-up-members-for-shifts.md)

## Admin Resources

- [Admin Overview](https://help.crossbar.org/en/articles/9939597-admin-overview.md): The Admin role allows you to manage all of your site's permissions.