To issue a refund to one of your registrants, you'll navigate to the registration details page for the participant due a refund.
You can do so by navigating to the Sign Ups section of your season and choosing the details icon next to that player:
Or by searching the player's name in your Members tab and selecting "View Details" in their Registration History:
Once on this page, you'll select the back arrow on the far right of the completed payment:
This view allows you to select how much you would like to refund, up to the total paid, and include a note to track who refunded or why the refund was issued.
For more information or questions, reach out to us at email@example.com!