Adding a new user account (such as an additional parent or even one for the player) is easy and you can add as many accounts as you need to your participant profiles. It is important to remember that these instructions must be completed by a user account that already has access to the participant.
Log in to your organization's website using your email address. This must be done on the organization's website, not the mobile application or on the generic Crossbar website.
Click Account in the top navigation:
Click Participants in the left navigation (click the down arrow if you are accessing the website from a mobile device).
Click 'View Details' (or click on the player bubble) on the participant in question.
Once on the player profile, click +Add at the top:
Enter the user's email address:
If the user already has an account, they will be added immediately. If the user does not have an account, a verification email will be sent to them. They must click on the link to verify their email and create an account by supplying their name, selecting a password and a phone number. The user will be added once they have completed the creation of their account.
Accounts associated with the child can check to see who has been added by following steps 1 through 4 at any time.
Need to add more than one? Refresh the page after step 6 and you can add another!