Administrators can issue player credits for players on the site under their participant record. These credits are eligible to be used for players when they are registering for a new program or registration on the website.

To add the same credit to multiple players at one time, please see our Bulk Credit page here!

To add these credits to one player, you'll navigate to the Members tab to pull the participant due the credit. On their player profile, you'll now see the "Credit Balance" section. Here, you can choose to "Modify Credits" where you can enter the credit due with a note:

Then, when a family takes that player through registration, they'll be able to choose to assign that credit balance to their total due at checkout:

To view a report of all Credits, head to your Dashboard > Finances, and when clicking on "Credits" you'll see a list of all players with their current balance:

For questions or to get more information, please reach out to us at help@crossbar.org!